Shipping policy

American Medical Mattress ships to the United States, Canada and Mexico. AMM works with several shipping carriers to ensure that you receive your order on time. Orders are typically shipped within 2-3 weeks of your purchase. Shipping rates are determined by the size of the package, quantity, weight, and destination location. For subscription-based purchases, shipping rates are subject to change with each new subscription order. If you have any questions about your shipment, please contact us at

If any products are found to be damaged upon delivery, a claim with visual documentation must be submitted to both the carrier and American Medical Mattress and postmarked/time stamped within fifteen (15) days of product receipt. American Medical Mattress advises that no customer accept damaged shipments without a written receipt documenting the damage from the carrier at the time of delivery. If American Medical Mattress is not notified of any damage caused by the carrier within fifteen (15) days of receiving the product, or damage is not documented on delivery receipt, the customer assumes responsibility for full payment of the original invoice.