American Medical Mattress, LLC and its partners ensure every product purchased is delivered free from material, construction or craftsmanship defects. Every product is inspected to meet expectations as fabricated for intended use. The warranty periods listed below are defined by by foam core construction and cover material:
Warranty may be voided for any cover or product if proper cleaning standards are not upheld. Covers must be properly cleaned following product guidelines, rinsed with water, and allowed to dry. Prolonged exposure of the cover to active chemical cleaning agents can accelerate the wearing process causing the warranty to be voided. A warranty may also be voided if a returned product is found to have been altered or repaired in any way. American Medical Mattress is not responsible for incidental damage once the product departs the manufacturing facility.
All warranty claims must be submitted via email with visual documentation of the defective product. A Return Merchandise Authorization (RMA) with shipping instructions will be provided by American Medical Mattress once the claim is received, processed, and approved. American Medical Mattress will, in its sole discretion, issue equivalent replacements for all products and/or parts found to be defective within the specified warranty period.